The Public Relations Handbook

The Public Relations Handbook

The Public Relations Handbook is a comprehensive and detailed introduction to the theories and practices of the public relations industry. It traces the history and development of public relations, explores ethical issues which affect the industry, examines its relationship with politics, lobbying organizations and journalism, assesses its professionalism and regulation and advises on training and entry into the profession.
The Public Relations Handbook combines theoretical and organizational frameworks for studying public relations with examples of how the industry works in practice. It draws on a range of promotional strategies and campaigns from businesses, public and non-profit organizations including the AA, Airbus, BT, Northamptonshire County Council, Cuprinol and Action for Children.
The Fourth Edition includes:
• case studies, examples and illustrations from a range of campaigns from small and multinational corporations, local government and charities;
• a companion website with new international case studies updated quarterly;
• specialist chapters on financial public relations, internal communications and marketing public relations;
• strategic overviews of corporate identity, globalisation and evaluation;
• a thorough examination of ethics and professionalism;
• more than fifty illustrations from recent PR campaigns;
• a completely revised chapter on corporate social responsibility
• a new chapter on risk, issues and crisis management.

Contents

Part I The context of public relations 1. What is public relations? Johanna Fawkes 2. Public relations and communications Johanna Fawkes 3. Public relations and the political arena Ian Somerville and Phil Ramsey 4. Public relations and management Anne Gregory 5. Ethics, professionalism and regulation Alison Theaker Part II Strategic public relations 6. Public relations and corporate communication Emma Wood and Ian Somerville 7. Public relations and corporate identity Emma Wood 8. Risk, issues and crisis issues management Heather Yaxley 9. Corporate social responsibility – theory and practice Ian Somerville and Emma Wood 10. Evaluation Maioread McCoy and Owen Hargie 11. Global culture and international public relations Peter Walker Part III Stakeholder public relations 12. Media relations Philip Young 13. Internal communications Liam Fitzpatrick 14. Financial public relations Mark Philimore 15. Public sector public relations Simon Wakeman 16. Consumer public relations Susan Hutchinson 17. Business-to-business public relations Loretta Smith 18. Not-for-profit public relations Peter Brill and Cinzia Marrocco 19. Using new technology effectively in public relations Heather Yaxley Part IV Shaping the future 20. Future challenges for PR Alison Theaker